HelpProduct guide
Questions, answered plainly.
Answers about supported sports, phone placement, proof clips, clean sessions, footage consent, sharing and pricing.
Frequently asked questions
Which sports does UNFORCE support?
Tennis, padel, pickleball, badminton and table tennis. Only the court and the sport's stroke vocabulary change; the claim structure and confidence rules stay the same.
What does a debrief contain?
One honest fix, three clips that prove it, every measured number traceable to a frame, and a named reason for anything the footage could not support.
What if nothing stood out?
The debrief says Nothing stood out this session. UNFORCE never invents a fix to fill the slot.
Where does the phone go?
For tennis, padel, pickleball and badminton: behind the baseline, centred, around head height, with the whole court in frame. For table tennis: side-on, level with the table, two to three metres back.
Can UNFORCE measure spin from phone footage?
No. Spin is named as not measurable from ordinary phone footage, with the reason. UNFORCE does not invent a number nobody can verify.
Do you train on my footage?
Not by default. Training requires explicit consent for that session. Consent is revocable.
Can my coach read the debrief?
Yes. Shared debriefs cost the coach nothing to read and annotate. Shared links expire and can be revoked.
What does UNFORCE cost?
The first two complete sessions are free with no card. After that, choose Pro or Team; the app shows your store's localized price before purchase. Reading a shared debrief stays free for coaches.